From LiveScience:
A pair of new studies indicates email in the workplace is more deceptive than old-fashioned writing, and that people feel quite justified in their distortions.
"There is a growing concern in the workplace over email communications, and it comes down to trust," said Liuba Belkin, co-author of the studies and an assistant professor of management at Lehigh University in Pennsylvania. "You're not afforded the luxury of seeing nonverbal and behavioral cues over email. And in an organizational context, that leaves a lot of room for misinterpretation and, as we saw in our study, intentional deception."
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